Returns & Exchanges
At Jamila, we want you to be completely satisfied with your purchase; if you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure that all garments are unworn, unwashed, and still have their original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging and include the packing slip provided in your initial shipment.
Ship It Back
Print the prepaid shipping label from our portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing